Frequently Asked Questions

We hope you find the answers to your questions on our website. We have attempted to answer some of the most common here, but feel free to call our office for further assistance.

• Does Dr. Bates treat children?

No, she sees only adults age 18 and over.

• What is Internal Medicine?

Internal Medicine is the specialty dedicated to the diagnosis and treatment of adults. This type of  specialist is also called an “internist.”

We partner with you to prevent disease and promote optimal health by recommending annual wellness exams. These include any age-appropriate labs and ancillary tests recommended by the American Heart Association and American Cancer Society for prevention and screening.

In addition to offering SAME DAY appointments for sudden-onset illness, we manage a variety of chronic medical issues, including obesity, diabetes, hypertension, high cholesterol and allergies.

• What insurance do you take?

We accept most insurance plans including Aetna, Blue Cross Blue Shield, Cigna, First Health, MultiPlan, PHCS, United Healthcare and many others. If your plan is not included in this list, you should call and verify.

• What hormone therapy do you offer?

After a comprehensive assessment to see if hormones are appropriate, we offer several options for therapy. Generally these include patches, creams, oral supplementation, injections and pellets. There are pros and cons of each of these treatments and, as with all our programs, we create a personalized program for your needs and preferences. Your well-being is our top priority.

• Do you have X-ray capability in-office?

We perform many on-site tests including bone densitometry, EKGs, body composition, metabolic caloric testing, urinalyses, rapid strep, and mono and flu tests. We do not perform in-office X-rays, and believe that a facility with available radiologists is more appropriate.